Return Policy
We want you to be completely satisfied with your purchase. You may return your purchase within 7 days of receipt – see below for exceptions. To qualify for a return, please note the following:
- Product must be unused, clean and not damaged
- Original packaging and materials intact (i.e. instructions, warranty information)
- Return shipping costs are the responsibility of the customer
Restocking Fees
A 25% restocking fees applies to all returns.
No Returns
There are no returns on the following categories of products:
- Custom equipment
- Ultralightweight wheelchairs
- Sport wheelchairs
- Handcycles
- Wheelchair cushions
- Lift Chairs with custom fabrics and/or heat and massage
- Bath safety equipment
- Mattresses
- Wound care
- Incontinence
- Masks
- Braces
- Stockings
- Batteries
- Orthopedic supplies