Return Policy

We want you to be completely satisfied with your purchase. You may return your purchase within 7 days of receipt – see below for exceptions. To qualify for a return, please note the following:

  • Product must be unused, clean and not damaged
  • Original packaging and materials intact (i.e. instructions, warranty information)
  • Return shipping costs are the responsibility of the customer
  •  

Restocking Fees

A 25% restocking fees applies to all returns.

No Returns

There are no returns on the following categories of products:

  • Custom equipment
  • Ultralightweight wheelchairs
  • Sport wheelchairs
  • Handcycles
  • Wheelchair cushions
  • Lift Chairs with custom fabrics and/or heat and massage
  • Bath safety equipment
  • Mattresses
  • Wound care
  • Incontinence
  • Masks
  • Braces
  • Stockings
  • Batteries
  • Orthopedic supplies

Contact Info

Location

Hours of Operation

Monday to Friday: 10am – 6pm
Saturday: 10am-4pm
Sunday: Closed
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