Return Policy

We want you to be completely satisfied with your purchase. You may return your purchase within 7 days of receipt – see below for exceptions. To qualify for a return, please note the following:

• Product must be unused, clean and not damaged
• Original packaging and materials intact (i.e. instructions, warranty information)
• Return shipping costs are the responsibility of the customer
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Restocking Fees

A 25% restocking fees applies to all returns.

No Returns

There are no returns on the following categories of products:

• Custom equipment
• Ultralightweight wheelchairs
• Sport wheelchairs
• Handcycles
• Wheelchair cushions
• Lift Chairs with custom fabrics and/or heat and massage
• Bath safety equipment
• Mattresses
• Wound care
• Incontinence
• Masks
• Braces
• Stockings
• Batteries
• Orthopedic supplies